Returns and exchanges

If once you’ve received your order you’re not 100% happy with the fit or look, don’t worry, we understand!

Just call or email us on receipt and we will exchange or refund them.

Please call +61 2 9918 0888 or email aloha@myislandhome.com.au 

 

Once your return or exchange has been approved...

  • Post your order within 7 days
  • Return your order in the great condition you received them
  • Enclose a copy of your invoice
  • If exchanging, add a note about your approved replacement item

 

Posting

  • Address for returns is My Island Home, 108 Hudson Pde, Avalon Beach, NSW 2107
  • Return postage costs are payable by you
  • Ensure you have parcel tracking number in case of loss or damage
  • Postage costs for resending exchange items are subject to the reason for your return and will be advised when your return is approved.

 

International Orders

  • Duty & taxes paid in your country are not refundable by us
  • Exchange items may be subject to local duty & taxes which are payable by you